IN-SERVICE SUPPORT

Cowan’s reputation extends to ongoing maintenance, logistic support, spares & training both within Australia & overseas.

Cowan Manufacturing is the largest provider of hyperbaric maintenance & repair services to Australian Defence supporting a total of 23 recompression chambers.  This involves arrangements with the Royal Australian Navy and Australian Defence Industries.

Further, it provides assistance to Intermarine Spa (Italy), Royal Thailand Navy and the Vachira Hospital in Phuket Thailand, Prince of Wales Hospital Hyperbaric Facility.

The objective of the Maintenance and Servicing program is to ensure that the Recompression Chamber System operates at the peak level of performance specified.

Cowan utilises a monitoring and reporting system that enables the program to be continually reviewed and outcomes communicated to the client.

 In-service Support Brochure PDF
 
Spare Parts and Information Request Form


Logistics Support

Cowan is experienced in a comprehensive maintenance management and configuration control system. 

In overseas destinations Cowan trains and, at regular intervals, accredits local agents to carry out regular inspections and undertake maintenance tasks.  Cowan’s Australian technicians remain on call and would normally carry out a full audit of the system (on the ground in the relevant country) annually.

Cowan’s Australian technicians carry out the first round of the servicing contract.  This provides an opportunity for the local technicians to be trained and accredited for their ongoing role.  This will ensure that those carrying out the servicing are trained and accredited to a standard equivalent to that achieved by Cowan’s with its Defence Authority clients.


Training


Cowan Training /Operations/Maintenance Manuals
RAN Officers take part in a 
Cowan Training Program.

Cowan provides comprehensive training package, incorporating leading training skills & extensive product experience.

With significant instructor experience and as a current Royal Australian Navy training provider, Cowan is a training specialist in recompression chamber systems.

A full training package including courseware for training in operations and maintenance of chamber systems is offered. Training courses involving up to ten individuals can be held at one time, conducted over five to seven days by a permanent Cowan instructor. This will suitably equip the client with the relevant maintenance and operations skills.

On successful completion of the course, participants are certified as competent persons to carry out either operations and/or maintenance tasks.


Participants - Thai Navy course in chamber operations/maintenance


Spare Parts

Spare parts are managed by Cowan’s stores system where items are rigorously recorded and closely monitored.  Cowan’s accredited oxygen cleaning facility is a key component of this process.

Services include:

  • Production of Technical Repair Specifications
  • Production of Planned Maintenance Schedules
  • Maintenance Manuals & Parts Catalogue
  • Traceability of parts & updating data books
  • Comprehensive overhaul facilities
  • Repair call out & call forwarding service
  • Qualified technicians & tradesmen on call
  • Mobile pressure gauge testing & calibration
  • Ordering &/or manufacture
  • Oxygen cleaning
  • Warehousing